Louis Pasteur Private Hospital

I legit wish I had read the reviews before coming here for the second time. Come or bring your child at your own risk. The frustration you'll experience is out of this place! I highly recommend a true private hospital. A public hospital is so much better because you have no expectations, here the frustration is also due to the fact you have to pay for the terrible services!

Parking lot here is crisis, it's expensive and so small that even my picanto struggle to get in

Not really private hospital standard, a good number of the staff are friendly enough but the facilities and feel of the hospital doesn't feel any different from a public hospital, not very organized or orderly it doesn't feel like the staff are comfortable in their work. It was clean at least

Rather use alternative hospitals than this one. You will pay all per-required payments after months you have been discharged you will be told you are owing then they send debt collectors.

There is no transparency. The hospital should conduct services according to the scheme rules and per individual medical aid options.

I wouldn't recommend this Hospital to anyone. Just left the ICU and I am in excruciating pain, told the nurses and they are not doing anything about it.

Visited Radiology. I was initially told my appointment was on the 7th floor. When I got there a gentleman was considerate enough to take me all the way down to floor 0 where the MRIs are done. He took my papers and told me to someone would come assist me. After 5 minutes he came back and saw me still waiting and went to enquire why no-one has seen me yet. Staff friendly.

Improved so much. Admission process at reception could be better. Dr Kotu was amazing & operation went well, my room was clean. Really cannot get over how great the nurses were except for nurse M. Maake who was on nightshift, she was very dismissive and never wanted to assist anyone. The things she said about the other patients was really distasteful, couldn’t wait for the morning shift to come through. The food was good and the kitchen staff were nice and patient.

Very poor service. I waited on nurses the entire day until it was 23: 28 for them to exchange my daughter's drip.

I'm really disappointed especially because they treat us like we are not paying

As I am about to be discharged today would like to thank all the sisters for warm welcoming starting from labour ward Thank you sister Celia your dedication is amazing may you continue be like that and be recognized. Sister Sbongile youngest dynamite so dedicated too and well mannered shooooo they all give me the best service.specifically thanks to Dr Matlala MP one of the best gyna so humble and focused SA need people like you.

Everytime i take my daughter to the baby clinic i have to wait at least 30 minutes before im assisted and its annoying, these ladies would just sit there and chat while laughing and i have to wait for when they feel like assisting me, its annoying i am so angry, its the 4th time i come here and its the same story every time.

I expect to be assisted or atleast explain to me why i have
To wait.

My sister had knee operation, doing well will refer others to this hospital for car, thanks Dr Ramaboyaand staff in Hc and six level I still has my happy sister️️️

The food is so bad as if we in a public Hospital. They are saving too much. I guess is a new tender rendering service because in March 2022 the food was good.

Had the most disgusting "ultrasound specialist" today MJ molahloe munyungula and partners. The gynae made me wait 2 hours for him to see me in less than 5 minutes, dude was very arrogant and condescending. I'll never set foot there again. With very dirty consulting room

My daughter was admitted in the 4th floor ward, very bad service, I asked for an extra blanket for her but the nurse didn't even bother to put it on her bed, and the bed linen was not clean at all. I asked for a Wi-Fi code for her so that I can communicate with her her but they said the vouchers were finished till the last day she was discharged. I had to wait for the TTO script for almost two hours until I asked them what's happening, that's when they started following up with the pharmacy, very bad service indeed.

Got an amazing service when I delivered my 3rd child. I will definitely go back to this hospital if I am to have another child.

Labour ward has excellent service gave birth to my first and recently second baby. The sisters are dedicated and took great care of me the few times I've been admitted until birth. I would like to thank the midwives. 31 March night duty I forgot her name she wears glasses and has a sesotho name. She was amazing! Rebecca, Priscilla, Harriet, Khumalo thank you so much for all your hard work. I truly appreciate it.
Maternity ward was okay could be better though thanks to sister Matlou and Dlamini and the ladies bathing and feeding th little ones.

Wouldn't recommend anyone to this hospital. Not clean and Horrible service. My son and I were admitted for 7 days and that 7 days felt like a year. The whole peads ward share 1 toilet and 1 bathroom not even clean though. Nurses are not even friendly they will take time to attend to you and the drip machine that's forever making noise. It doesn't deserve to be a private hospital at all I'm very much disappointed.

Paeds, My son was admitted, I wanted to go home but after realizing that there was a child in the next room who was crying unattended I had to stay there for good 5 days. I was sleeping in a very uncomfortable couch. The nurses always had squabbles amongst each other, they argued on who should attend to the drip? There were some nurses who were friendly enough and looked concerned, I remember her name was Christina, she was so friendly.

My mammogram test went fast with very little waiting in line. The staff who did the tests were very professional and helpful. The receptionists at the radiologists on 7th floor were cold, rude and mean.

This is the worst hospital in Pretoria no communication, they don't take into account people who doesn't speak any African languages, it's dirty the food is horrible and the staff incompetent