Parklands Veterinary Clinic

Park-lands Veterinary Clinic has been around for years now in spite of people and certain organisation doing its best to shunt us down. Its is true that certain demography people resent the owner and that is because of color and religion and most of all cost. Every clinic that operates 24/7 has high running cost. You are charged accordingly. If you are not satisfied than call us instead of going to your in-experienced vet who wants to retain you as a client, feeds you with dishonest information. We will always be here for the clients that support us and for your loved pet.

Thank you to your team of professionals that assisted over the phone with an issue I was having with my furbaby. Your team brought instant reassurance, advice and assistance to a very stressed pet mom.

Don't be fooled by other reviews! Vets a monster who isn't affordable at all and expects you to pay immediately don't take your animal here youl regret it.

Vet totally botched a surgery. He has no idea what he is doing, we are working to have his license revoked. Take your pet somewhere else!

This vet is so rude. My experience dealing with them is bad.
Honestly I'd never recommend anyone.

After +_ 10-15min of being there, we were not being told what to do nor what was going to happen next, till I made conversation asking the male how long he’d been practicing. He responded that he’s not the vet. After +_another 10min, Dr Pragdin arrived and we explained cause of injury.
Dr Pragdin went on a tangent about how, contrary to belief, vet’s don’t make money, so if we think he’s charging a lot, it’ not much. He finished off saying, ‘We all have to eat’.
For the +_25min we were there, we did not even discuss nor were we told what the cost was going to be. He instructed the young male to get the x-ray room ready. At this time there was another younger male present, dressed in regular civilian clothing and assumed he was a guest or family member of the younger black male.
Aside from talking about his family and taxes, I mentioned that my mom would have taken the pup to the SPCA. Dr Pragdin went on a rampage that, 'SPCA don't care about animals, they just want a job. Look at how fat and round some of them are. They don’t even look after themselves. Don’t take your dogs to the SPCA. ’
Booysens SPCA has always treated my mom respectfully & always attentive to the dogs & never talk bad about other veterinarians.
When we asked if there’s any update, Dr responded with, ’The x-ray should be done soon, I know how long it takes. Also the other guy is new and learning’.
Dr said that he requires a R4200 deposit, but can’t give a breakdown. Keep in mind, it is after-hours, but seems exorbitant. He also would not tell us cost of the 3 injections administered.
Eventually X-rays were displayed & Dr pointed out, with his pen, the pelvic damage, fractured bones & could have organ damage. He pointed out the lower 3 vertebrae’s would require fusing. He repeated more than 3 times that this will not be a show dog. He said that specialists are hard to find and very expensive. This would cost us in the region of R40k to R50k.or just let it heal as it is, it won’t be a 'show dog'. Also the pup won't be able to walk on his own and will require additional post operation therapy which will increase costs.
We asked about the organ damage. Dr said that if he doesn’t pee or sees blood, Milo will require a drip over night. Cost could be an additional R5000. We have no idea of costs, and R5k seems excessive for overnight and a drip, over and above the R4200.
We were uneasy about how he spoke with us, discriminating towards other Vets, talking about money and how vets aren’t as fortunate. We feel all this talk was to prep us for a huge bill and hope that we feel his fees are justified.
Mom picked him up the next day. He said he gave another sedative and is worth R600 but doing us a favour and not charging. His tone did not seem sincere. It felt more out of guilt and to silence us.

Mom took Milo to the Specialist in Northcliff within the hour, as arranged by Dr Pragdin. The Specialist informed there is no pelvic NOR organ damage, NOR do the lower vertebrae require fusing. They asked to keep him for 3 nights to monitor him. The final bill was R3389.less than the R4200 paid for a 1 night after hrs mis-service, carried out by an untrained, new staff member and misdiagnosed results by a certified vet.
How does a qualified vet mis-read an X-ray & put us in panic? Possibly because it was taken incorrectly by an assistant teaching a new person, AND still charge R900 for this X-ray? Not only that, he tried to cover up and lie on review that he referred us to 'JHB Specialist Clinic’, when he in fact referred me to Northcliff. Which is where he sent my mom the morning she picked him up. Mom doesn't know any specialist so how would she go to a one other than what was referred?

From our experience, it feels like he extorts people using their emotions and attachments to the injured animal. This is unacceptable and not sure how he is still in business and supported by caring pet owners

Helped me out immensely with a little dove that was attacked by a cat. The man who helped me out was very knowledgeable and friendly. I had a brilliant experience with this vet and would 100% recommend to anyone.

I brought my dog to this vet even after I seen these racists comments. This vet is a true professional. How can you dispute a blood band urine test result that is performed in your presence. Only a racists vet or client can do so. This is the best vet I came across. And the council and government should know that.

MY DOG"S EYE WERE POPPING OUT. I DIDNT HADE ALOT OF MONEY SO I ASK I WILL R4500 HE SAID NO. I AM NOT JUST A DR BUT A SPECILIST AND IIF YOU DONT PAY THE FULL AMOUNT YOU WILL NOT GET YOUR DOG BACK. I HAD TO LEAVE WITH MY HEAD DOWN AND WANTED TO CRY

Of course it is helpful to have access to services after hours with a very sick animal but I do NOT recommend them. They overcharge horrifically (by 100%) and Dr Pragdin diagnosed my beloved dog with diabetes when she had cancer.

Rude vet, poor facilities, did not do a basic check up on my injured dog and missed a bite wound that got infected.

After my dog was attacked by two other dogs on a Sunday evening, I searched for a 24hr vet close to me and found Parklands Vet. Similar to the experience of others, I found Dr Pragdin to be rude, unwelcoming and verbose and technical in the language that he used, seemingly to confuse one. The practices facilities are old and worn out, with bare concrete to the left of the consult rooms.

He recommended that my dog undergo surgery for his bite wound to his chest, but DID NOT DO A FULL EXAMINATION, despite the R1045 consult fee. Left with no other choice and concerned for my dog, I gave consent to the surgery. However he gave me such an uncomfortable feeling of incompetence that I drove back and would have taken my dog to another vet if I wasn't told that he wasn't already sedated.

Thankfully the surgery went fine, however my dog was in considerable pain and was limping after the incident. On taking him to my regular vet, he immediately discovered another bite wound on my dogs paw which had become infected. X-rays were required to ascertain if any bones were broken. These are basic checks which Dr Pragdin missed (or wasn't bothered to do).

I would not recommend anyone taking their beloved pets to this vet.

*added
In response to the blatant lies from the owner, please do provide proof of video footage and recording. This vet should be barred from practicing - there are far too many people with similar experiences and the incompetent vet then blames the client.

Stay away from this Vet. I took my dog there after a late night car accident under the impression that it was a suitable 24 hour veterinary hospital. He told me it had a broken pelvis (he didn't want to do x-rays straight away) and that it would potentially cost me R60 000 for surgery, he put the dog on a drip and charged me R3000 basically for pain killers. He said the dog needed to stay overnight and that he would take x-rays later. After soon realising the next morning that things weren't right, I then took my dog to a different vet just down the road where x-rays revealed not a broken bone in its body. I was furious. I am busying complaining to the Veterinary Council as well about this Vet on Well Ave.