Savage Arms and Ammunition PTY (LTD)

I would like to take the opportunity to thank Mr Ziyaad the owner and Miss Fatima and Ben firstly for there professional and first class service that I had received. If you want service Hitfactor is the place for all your firearms and training needs.we traveled all the way from NW province for our purchases and it was worth it.
Expert advise form the staff made us feel more confident. May almighty take there business from strength to strength. Aameen.

Extremely helpful and knowledgeable staff, they answered all the questions I had regarding firearms and have great prices

The best Gun shop ever, friends that have become family, amazing service amazing selection, amazing guns!

Excellent store and range with amazing staff. Very helpful and friendly service. Definitely worth a visit.

I've reached out on What's App twice, but no one replies. Clearly, customer service is not a strong point with them.

Great store, great deals and indoor shooting range with about 10 lanes,
a must visit!

Always a great experience when visiting. Zilo always going out of his way for his clients. Spacious shooting range as well.

Amazing service, always helpful and ready to offer advice anytime. Love the large size of the range and the products they stock.

Great service from the moment you walk through the door. Well informed staff and always willing and ready to assist in any way. Great prices on guns and ammo. The training is comprehensive with helpful instructors.

Times where they say they were opened they weren’t either responding to their calls or messages

Amazing service and experience!

Wanted to send my Fiancé for a shooting experience and couldn't find any place to help (I searched high and low!). Then I found Hit Factor and the game changed.

Fatima was so helpful and made the process a breeze.

My Fiancé went to Hit Factor today for an hour in the range and he thoroughly enjoyed every minute of it! A huge thank you to Wesley, you are the man!

Highly recommend the Hit Factor team and the services they offer:)

Visited range 2 days ago. I used to shoot and was competing in combat shooting about 25 years ago. After relocating to England the longing smell of gunsmoke never left me.

The range officer was very patient and helpful with my husband, who has never shot and happy to say he can hit the target and didn't freak out. The range officer is very helpful. The owner, Ziad, too very helpful and even helped us source bike parts out. Everything these guys do is genuine, no airs about them, just really good customer service skills. Well done, guys like you make me proud

I am extremely happy with the service we got from Ziad and the other guy, I forgot his name. In all honesty, I'd definitely recommend Hit Factor to anyone. Exceptional service, the guy who taught me how to shoot was patient, calm and good at what he does. Thank you so much, I am definitely coming back with my colleagues.

Excellent Service and prices!
Ziad and team the best around.
Would recommend HIT Factor anytime.

The epitome of relentless customer service and satisfaction. Ziad goes above and beyond to advise and support firearm and related needs. Look forward to a continued, long-standing relationship over the coming years.

Highly recommended!

This place is awesome! It has recently come under new ownership and they are fantastic. They had a good selection of guns to rent and a nice range. The owner and all the associates were very knowledgeable and helped us out a lot! I can highly reccomend.

Very poor and unreliable service. False promises and no updates! Went for my certification in March and ever since then whenever I contact GUSTAV he always has a story to spin. Very poor business ethics they don't care about the customer all they care about is getting there money then making customers wait and I will never use there services again nor will I recommend them to anyone!

This place is under new management, and it is immediately apparent. The staff are knowledgeable and helpful. My mum went for a shooting experience at the range; despite being a novice she did very well with the guidance of the range officials. There is also a great archery range with a trainer! The place is being renovated and I am looking forward to seeing the revamped space!

After sending over 100 customers and buying 20 firearms for my company. I wanted to store another 33 firearms there so that I could send +- 52 staff members for training on the firearms, until one of the owners said that they don't want my firearms there because they don't want problems with payment from me. I paid upfront for the firearms I bought and waited for them to order stock because they didn't have any. I've cancelled my most recent order of 20 more pistols. Il definitely be taking my business elsewhere and not referring nor recommending clients to this sad shop with no guns, ammo or accessories in stock.

Did a competency about 2 months ago (October), still waiting for the certificate, very frustrated with the team, I have sent Whatsapps and emails which do not get responded to and am considering getting a refund!