Mochachos Centurion Mall

Worst Mochachos I've ever been to. Cold burgers sent back twice but apparently the manager thinks that burgers are meant to be served cold. Unfortunately one star is the lowest rating here, they deserve no stars

My son and i are both sick with stomach cramps. Mom is okay though becuase she did not have Mochachos. I'm supposed to be at work now.

Terrible service. Manager mixed up orders after confirming twice with me, whilst taking order and when issuing as a takeaway. I trusted the contents as he read rhe slip correctly. In arriving home. Found the wrong order. Called to no avail. After a hour i got through explaining the wrong order. Manager apologized and said he will deliver the right order. After giving my address, a call comes through after 1 and a half hour to say driver vehicle not working. Its now 8: 45pm past our supper time and still no correct order. I am not prepared to drive back as its a distance. The order i have would have been ok if it was not extra hot. So we couldn't enjoy that too.

Food is fantastic, but oh the service is, well, let's say rather order on line and have it delivered.

Fantastic chicken burgers and schwarmas. The most succulent chicken with amazing mayo sauce. And great chilli chips!

The food was burnt and the service was poor. We had to wait 45mins before a waiter came to serve our table and ask for our order.

After waiting half an hour for one burger at Centurion Branch with 4 customers in branch had to ask for refund

Usually good, but the last order I got through Uber Eats, there was 1 item missing and the other 2 items were burnt on the inside. Very disappointed and hungry.

Did not receive the extra cheese slice and cheese sauce as requisted for delivery. Asked for lemon and herb chicken and received hot chicken. It is the first time we made use of their service. Never again!

Service not what it used to be. Complained and manager said he would get back to me and offered his apologies. Great franchise with good food but this branch staff need a wake up call

Used to good food from Mochachos, but today was terrible. The chicken strips was tough and very dry, luckily it had a spicy oily sauce and the chips was just about not edible, so tough. I do not know how you can screw up chips.

They prioritize mr delivery and uber eats before us customers. All the take away meal I ordered was almost cold and the staff take very long to process my order, all I was seeing was uber eats and Mr delivery coming in and out so smoothly while on the other side I waited unacceptably long for my own food which was almost cold already. I didn't enjoy their service, it sucks, thank you.

They are unfortunately not following Covid19 rules, very disappointing to know that they did not sanitize a single table after the patrons had left. I stand watched as people left and tables were cleared and not sanitized. While new customers came in and sat at the same tables. This shop is next to Ocean basket and I could clearly see the waiters there sanitize after the customers has left. Very disappointed the owners should be held accountable for not enforcing this. No complaints about the food though