McDonald's Head Office

That's office is very clean and the poeple who work there are also living up to the McDonalds values

I am always happy when I go there seriously

Fast and friendly service given, I got excellent Value for my money. Quality was exceptional.

Good morning.we are hosting a street kids xmas party for ages 6 to 12yrs in and around Henley On KLip in Meyerton.these are mostly children of farm workers and domestic workers in the area. We have 120 kids who have never tasted a Mcdonalds and we would like to make their Christmas a day never to forget. Can Mc Donalds come to the party and make their dream come true with each child getting a kiddies meal from Mc Donalds Kitchen?
We teach them about the love of Christ in Sunday School, can you teach them and show them the love of Mc Donalds for kids.
party date 19/11/2022

Mcdonalds at jean crossing shopping centre one of the best restaurant good service good food i really love that place thank you

Bonjour, après plusieurs commandes de Big Mac, j'ai décidé de vous faire part d'un détail: il y a beaucoup trop de sauce, assez qu'on ne goûte pas la viande et autres ingrédients.
Vous feriez des économies et les client (es) seraient satisfait (es).
Merci de me lire.

Love M CD's
But please guys can your branches country wide turn down the blaring music in your stores, the music is so loud that the person taking orders gets it wrong. Relaxing, calming music puts people in a better frame of mind, probably prone to spending more, from a business perspective when people have been sitting in traffic madness and they get to a M CD's with blaring music and their order is wrong, then it is not good for the customer, the attendant and business

Guys the McDonalds Plumbstead needs attention! The queues there are ALWAYS very long. Some times it takes 40 minutes to get your food in the drive through. Open a 2nd service lane or something. We have to go to other restuarants because McDs are always traffic jammed. And forget about Mr Delivery. Those guys have to wait so long, you will get your food by tomorrow. Speed up the service. PLEASE!

Worst experiences every from Rynfield McDonalds.

Food was rubish and tastless and very poorly prepared

You will not see us again

Who is the intelligence behind the no straws, no lids and no ice for soft drinks? Are you idiots trying to become richer faster? You want to change an international franchise that has worked for years just to screw it up like the rest of the country then God only knows what’s next!

Good day.

On the 31/08/2023 I went to McDonalds Columbine, Suideroord, JHB South.

Upon my visit, I scanned my QR code and tried to order the New Loki Promotion meal.

The Self service machine then displayed that the item was no available leaving me to try and order something else.

I used my Reem Points which was over 2000 to get the free fries and coke deal. Before completing my order one of the assistances told me she can give me the Loki Promotion meal by ordering at the front. I then canceled my order and went to her to reorder and get what I originally wanted.

My points was not redeemed as the order was cancelled and I did not receive my free fries and coke. I am disappointed that my points did not get reversed back into my account as the McDonald's employee said it would.

Now I have lost 2000 points and did not receive the order as I canceled it.

I'm unhappy as either the employee lied to me or that the app robbed me of returning my points.

I'd like to know what's a way forward as I support McDonald's often and I cannot accept this

Regards.

NB.

I have emailed the customer care to no avail, I have called customer care to no avail and I have tried filling in the complaints form and that too was not successful.

Am I to visit head office to lay a complaint formally?

Trying to see the prices online is impossible with the exception of old pictures of menus dating backing several years ago.

Its actually sad to have no pricing to allow people to plan their trip.

Definitely one of several reasons l dont set foot in this franchise.

Give me a shout if you're looking to design a better online experience for people

Horrible service. Tried to phone them multiple times and they hang up on me every time I call.

I had bad experience at the McDonalds on Cnr Rivonia and Grayston drive, ordered from the machine and went to sit down, when our order was delivered to our table, the lady just dumped the tray on the table and left, I say dumped because of the harsh way she placed the tray, no greetings, no enjoy your meals or anything like that. The service was not welcoming, We just waited for my son to finish his meal so that we can be out of there. I believe the soup kitchen (free food) offers much better service than this.

I went to MacDonald at Protea Glen we ordered around past 2 till 3;25 still no food my daughter she was even crying worst experience

We went to China Mall on Thursday 22/12/22 and I decided to take the kids to Mc Donald next to makro. The service there is very poor, staff insist on helping us by talking in Zulu. While waiting for our food I asked for tap water which had to cost me R2. Also their fries were too dry and had to ask for tomato sauce and the lady who brought it wanted to even count sachets. The service there is very poor

We ordered 4meals. The cokes we received were all flat. No gas! The changed it for two milkshakes and two orange juices. The orange juice were also flat. The manager stated the ran out of concentrated juice. The could on full one glass and the blanance were put into the second glass. That was also returned and the refunded me with R31.50. The service was disgusting. Thank GOD we still have Nando's. Never again Mac D's

Pathetic service
Waited over 30 minutes for our meals and only after I asked. This was after spending about 15 minutes to register the order. Then the order was short and wrong.
They I was told why I didn't say something to the lady who was cleaning the table who then said she was the manager, Phumi.

The food itself was okay though.

We bought two meal from Mac Donalds Auckland Park and the burger was covered in rat poop.

I want a full refund and I am not going to let this go. They not answering their phone, it goes straight to voice mail.

Email me so I can give you my number to call me back.

This is not even valid one star, I only rated because it would not allow me to submit without a rating,

If my children get sick because of this, I will take serious action. I had to leave work to get home quickly to check on my kids.

We're sitting at McDonald's Eikestad mall stellenbosch.
There are no serviettes. We were given a toilet roll to use as serviettes. This is kinda disgusting! Don't think I'll ever return.

I ordered on the app for delivery at 18: 33 only received my order at 21: 45 after I've tried calling with no assistance and only received assistance after I called the macdelivery customer care to make things worse they delivered a missing order which they are aware of but still nothing is being done about that.my order number is 37-14/10/2022-2