Wits Donald Gordon Medical Centre

On behalf of a dear friend, this hospital needs to keep an eye on negligence and caring for patients. A heart rate monitor was let to keep going on low battery twice, which caused a small panic when there was nothing wrong with the patient - the patient's mother had to ask for the staff to address it. The nurses were also very unsympathetic to the same patient who had just woken up from an operation - and I get it, this is a stressful job and you don't want to hear people crying - but the patient would have deeply appreciated some kindness at this time. I would appreciate it if the staff at this medical centre could try to be more attentive. Again, I understand that this isn't an easy job, and it's a pain and it's stressful, but I ask this nonetheless.

I had the best experience at Wits Donald Gordon, from admission to meeting the nurses, doctors and staff.all I can say is WOW! I felt like my condition and treatment was as important to them as it is to me. Tests were done at lightning speed, feedback was given to me at a level I could understand. I was never rushed with a consult, and there was always a friendly smile waiting around the corner. Food was great, and rooms, toilets and showers were clean and sanitized. Thank you for putting my mind at ease.

A great facility with some superb doctors! Wide range of specialists and excellent service!

Our experience is something else. We come from far and the communication between Drs and staff are not great. If you complain people start getting being on purpose. Another matter is the extra treatment s and lots of Dr depleting the medical aids. People just come doing things without explaining or asking permission. At Mediclinic s its a attitude when you walk through our doors you are a dummy you must just go with the flow we know it all. If it was not for our Dr being here we would not ever again use a Mediclinic hospital. Thats how strong we feel about Mediclinics moves.

I went in today for an endoscopic procedure & can only commend the hospital for the great facilities & staff that work there. From Dr Peter Barrow who performed the procedure to the anesthetist, Dr Padiachy, and all the support staff thank you for your professionalism & caring attitude.

A hospital that should get more stars than the one I'm giving. I have been in and out of this hospital for the past 5 and a half years and today was the worse experience I ever had.
Firstly medication was given to me this morning that I'm allergic to and the oxygen open full nearly blowing out my sinuses.
Secondly no water refill since 2pm. After numerous asking still nothing. Being diabetes and needs to have regular water intake this was sadden as it felt like I had to beg for water. I bought my own water at round about 4 and by the time it was finished the canteen was also closed. I had to voice myself for some water as I was starting feeling shaky and not well.
Thirdly the dishes for supper from 5: 30 was also not removed, I mean 21: 30 and not been removed yet.

At least the Dr's were good Dr Nadine Harran is outstanding and caring dr and I would give her 5 stars, the staff at the xray department was outstanding with the support and understanding during the MRI I had to have, also 5 stars. A big shout out for Kenneth that took me to xrays and trying to encourage me to let go of my fear for the MRI machine as I do not like small place confide places. Food was nothing to get exited about,
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Had an operation on the 05/08/2023, the experience was great. The procedure went well and the doctor's were very welcoming and nice. The problem started when I started bleeding and was forced to be discharged like that by the sister on duty. She arranged transport for me and did not even let the doctor know that I am bleeding. When informed about the bleeding, she just told us there is nothing that can be done, we needed to apply pressure and go.

Absolutely the best hospital that I have ever come across! My granddaughter had to spend two weeks in Ward L and not only was the place spotless, but all the staff from the cleaning ladies to the doctors and nurses were incredibly friendly and very gentle with her. I wish all hospitals could be like this!

Consistently 5 star (for me and mine) in the last 20 years. This is in terms of doctors there and auxilliary services. My experience of the wards is from 18 years ago so I cannot give a current review. And #WitsForGood

Wonderful and diligent staff who strive to provide optimal service to patients. No wonder it's one of the leading hospitals in the country

I went for a procedure on 24 March 2023. From the moment I arrived at reception to the moment I walked out of there the service was excellent. All the staff, without exception, was friendly and professional. This was the best hospital experience I have ever had and I will strongly recommend this hospital.

Dr's and majority of staff are great. You will always find The odd nursing staff members that don't want to be there, hate their job, are having a bad day. The hospital is clean and fresh. I have been to this hospital a few times and always the same. My issues are simple, food is terrible, tasteless and so very dry. As a patient confined to bed for a few days and on hard-core medication, you would think I would get an option of food that wld soften up my bowels. I found it difficult to swallow without water with every mouthful. On my last day just before I was ready to leave did the hostess inform me I cld have asked for different choices! A bit late! I was In full blown constipation by then, just to add to my other issues.
Also, please maintain your equipment. From BP machines to the tv remotes. How is it right when the staff take a remote from one patients bed to connect to yr TV cos yrs was not working. Asked for another one, she went to another patients bed and swopped again! Eish! Also, nothing more irritating when the staff talk about you to each other in their language while u are right there. That's just bad manners.

Best hospital experience I've ever had. Absolute professionals from the nursing staff through to the doctors I dealt with

A big thank you to the surgeons (J. Loveland, S Rambaran, K. Kinandu) and other transplant team what did successful liver transplant for my husband (Mr. Prica) on 20.9.22
A special thank you to the ICU doctors (Dr. LBrannigan) and the team for they experienced skills and moral support.
And many thanks to all other doctors (Dr. Bobat, VD Schyff) and medical and admin staff what made the transplant to happen and helped to be a safe journey. We very grateful to have you as our saviours.
May God bless you all and your families.

Very quiet and peaceful for recovering patients. Nurses, doctors and the rest of the staff are amazing.

The worst hospital my dad walk in by himself, but walked out dead. Will never forget or forgive this people.

My colonoscopy experience at Donny Gordon was not pleasurable from booking in at reception to being admitted to the day ward. Mediclinic management must also please answer the 1 star comments where very poor service was experienced.

I’ve been to a lot of hospitals but Donald Gordon is next level. Hands down the best hospital ever. Almost makes you want to get sick and end up here. Everything from admission to doctors to nurses was fantastic.

Everything is digital so I just signed forms via LogBox before getting there and when I arrived to be admitted they already has a file ready and sent me straight up to my room. No paperwork or long waits. The rooms are individualized so you get a private room by default and the view is of the whole of jhb. On a video call a friend asked if I was in a hotel or a hospital.

The nurses are extremely friendly and they even have olives and plates, my favourite restaurant, as the cafeteria.

I see quite a few doctors at Donald Gordon and they have all been fantastic. Whenever I’m looking for a specialist I always check Donald Gordon because I know they will be great.

The anesthesiologists are all so friendly you would say they are GPs. Never seen bedside manner like that before. Dr Andrew Griffith even updated my husband via WhatsApp throughout my surgery.

I could not be more impressed. Well done on a fantastically run hospital and the best doctors around.

I have just had my second stay in 6 months and I have to say on both occasions I had an incredible experience right from admissions, to the nursing staff, cleaning staff and catering staff. All very pleasant, competent and willing.

Very friendly staff, I had to pay cash and claim from medical aid later. I wish I knew this before going there. Great, patient (patience) doctors