Wits Donald Gordon Medical Centre

This is for the T J Nel Radiology department. Such excellent and caring service from all the staff.

The worst experience ever. I will never put my foot in that hospital. They phoned to say a bed as ready. I then rushed to hospital, becuase I am desperate and waiting for 7 days for a bed. When I got to the reception. They informed me that the bed they had for me, was given to to another patient. My time and effort to rush here, just for them to tell me the bed is given away. Why didn't they phone me to tell me this? They told me to come back and I must Waite at home until the phone me. Unprofessional service, the ladies frm the doctors room, didn't even hav the respect to come and say this to me and explain to me. Even when I aksed them to.
They refused. I came for medical help and I had to turn away because they played with me and made me rush for a bed that they gave away.

The food is discussing you can not eat it I had to order take away every night their food was always tops that why I come back to this hospital big supricr word sec b the staff is very unmanned their is one that will go the exsta mile for you at night the night staff sleeps on the stairs the hospital will have to get jacked up urgent our medical plan pay a lot off money for bad service

My child was having an adeinoidectomy and grommets surgery with Doctor Ismail Khaleel, might i add the best ENT surgoen ever. The nurses in pediatric sbward were amazing especially nurse Lindiwe and another very beautiful dark lady from Limpopo who admitted her, i forgot her name. Its a great hospital indeed and the stuff are amazing too.

I was very uncomfortable when I initially went for admission. Staff good the doctors all time great, the BEST by any standard.

The worst experience ever. I will never put my foot in that hospital. They phoned to say a bed as ready. I then rushed to hospital, becuase I am desperate and waiting for 7 days for a bed. When I got to the reception. They informed me that the bed they had for me, was given to to another patient. My time and effort to rush here, just for them to tell me the bed is given away. Why didn't they phone me to tell me this? They told me to come back and I must Waite at home until the phone me. Unprofessional service, the ladies frm the doctors room, didn't even hav the respect to come and say this to me and explain to me. Even when I aksed them to.
They refused. I came for medical help and I had to turn away because they played with me and made me rush for a bed that they gave away.

I had an issue and reported it with some of the stuff and it was sorted out quickly. Well done. I love it when an issue is addressed so fast.

Wow. I have never been so dissapointed with service.ever! I made an appointment as a first time patient about 2 or 3 months ago with Prof Solomon, who I have only heard great things about. I was given a slot on 28th Oct. When I called to make an appt for my son a month ago I was told the Prof is not seeing new patients at the moment and to call back in the beginning of October. I asked if my appt was still valid and was told yes. Today I called again to see if I could get my son in. I was told by a man that he is not seeing new patients, and he has no idea if or when he will. I asked again if my appt was still valid, and was told no it is not. When I asked when they planned to tell me it was cancelled I was told by Thuto that they would have called me the day before my scheduled appt. This is utterly disgraceful. To be told a day before your appointment (that was made months before) that your appt is cancelled is just unacceptable. This is a chronic disease, and medications are needed and can't just be stopped. I cannot even begin to express my dissapointment.

I had a very good few days in this very well run Ward J. Thanks to all the staff, from nurses, cleaners, catering, even the receptionist staff are so friendly, Busi. Was very well cared for. Drs checked on me twice a day, nurses excellent. Thank you Donald Gordon.

To the staff compliment and facilities manager, Well done! This was my first hospital experience and I was terrified but the medical personnel accommodated my needs exceptionally well! The hospital is clean and well maintained! Staff are professional and caring!
I would recommend this facility in a heartbeat! Thank you for all your hard work

I had a small procedure done and stayed over for the night. What incredibly kind, attentive and caring staff and nurses. Thank you!

Most pathetic. Stay away! Took an hour and half to get admitted. NO doctors availanle in case of emergency. 14 hours after suspected stroke, numerous calls later, oy to be told only admittind dr may see him. At 24h00 tonite. Really?

Very neat Hospital with friendly staff and good security. They also have a shop with decent food and good prices.

Customer care is very unprofessional and incompetent. I usually call to arrange deliveries for patients and I always get people who are not helpful, rude and just negative. Either they are not skilled to be working in the customer care department or they are not happy with their salaries (why don't they quit?) I am terribly affected because some of the patients don't get deliveries on time due to this.

Clean and well looked after.
The staff is great, very friendly and always willing to assist.
Excellent facility!

My brother has been in this hospital since the beginning of December, I live in the United Kingdom and I phone regularly to enquire about his health. I seem to be put through to at least 4 different departments before I speak to someone who can help me.
It is very frustrating to be so far away and have to wait at least 10 mins before I fi ally speak to someone who can help me

My experience wasn't as great as the other people. My dr.was brilliant. But the hospital staff a zero. I was supposed to get injected with warfarin the nurse lies about it and sign it off In my file that she injected me. When my dr. Asked about it she said she injected me. I told him no one was by my bed to inject me. When the morning staff come in they phoned her. Then she said she forgot to inject me. The worst part of it she gets away with it. The night shift was no help at all. When I ring the bell for help you can see she was sleeping and not very helpful. She put my drains in my hand and my drip for me to walk alone to the bathroom after surgery. I couldn't get out of that hospital quick enough. My daughter also had a very bad experience there. Will never ever go to that hospital again!

Dr Joubert Steinberg is the most exceptional Dr.
Dr Steinberg was the Specialist on duty, at the Donald Gordon Hospital Ward M02 Transplant ICU, when a friend ran into serious complications 0n 08November 2019 after an Operation performed on Monday 4November 2019 at the Hospital. Dr Steinberg made the most accurate diagnosis on the situation and immediately implemented the correct procedures to save my friend's life. He stayed at his Bedside for days monitoring and checking with such precision in the most focussed manner. What a special Human! Thank you Dr Steinberg. You are that One in a Million for your attention to detail and follow through whilst displaying such humility, dedication and compassion for the patient and his friends and family. Our gratitude to you.

Started off fine until had to wait an hour and half in paediatric ward procedure room (that's what the staff call it) with my son and asking the nurses when he will be taken in for his procedure to be told they dont have a clue, in the meantime the dr is waiting for us in theater and couldn't locate us, lucky for me I phoned the drs room, than got the ball rolling, to top off there no available cot beds no adequate seating chairs and no toilet facilities for waiting in procedure room.

Academic hospital with the best caregivers. A family member was taken to Wits DC with Sepsis, and organs failing. 3 Months later he walked out of the hoslital! BEST ICU in this country.